Returns & Exchanges

At SUNLINE America Co., Ltd., we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you may return or exchange unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.