Frequently Asked Questions
Everything you need to know about shopping with SUNLINE America Co., Ltd.
How long does shipping typically take for domestic orders?
Standard domestic shipping usually takes between 3 to 7 business days. We offer expedited shipping options at checkout if you need your fashion pieces sooner.
What is your return policy for apparel and accessories?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached. Please note that certain clearance items may be final sale.
How can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer international shipping outside of North America?
Yes, SUNLINE America Co., Ltd. ships to most countries worldwide. International shipping rates and delivery times vary depending on the destination and local customs processing.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.